Our Quality Policy
Ramick Computing (NI) Ltd installs
and terminates Computer Cabling to the highest standards. Our mission is
to meet our valued customer expectations with competitive prices ad to
ensure this we must adopt the attitude of being ' Right First Time ' for
all installation, inspecting and testing of Computer Cabling
This is achieved through maintaining
and continually improving a documented Quality Management System which
complies with the requirements of ISO 9001:2000. We shall carry this out
in a professional manner and in accordance with our Work Instructions.
Ramick is committed to giving the
fullest support to the Quality Management System and to provide the
resources necessary to comply with the requirement of, and to continually
improve the Quality Management System as documented in the Quality Manual.
Ramick has put a number of measurable objectives in place and results of
these are discusses at each Management Review.
The Quality Policy is communicated
and understood throughout the company on the notice boards. All staff are
aware and understand this policy and the importance of satisfying the
needs and expectations of our customers.
Quality objectives are established
and reviewed in the context of continual improvement on a regular basis by
senior management through Management Review meetings.
Ramick have in my experience been Efficient, Professional, Courteous and well
presented. All contact has been in a friendly and professional way. It is
refreshing to see a keenness to satisfy and meet customer needs, this view
extends to all Ramick staff i have dealt with. I have no negative comments
only positive praise for all these people.
I would request that
you make a point in passing my thanks and personal gratitude to the
individuals, all to often only negative comments are relayed to employees. I
trust you will find it appropriate to therefore pass on my positive comments.